bj888's Privacy Policy

bj888 ("we", "our", or "platform") is a popular online betting and casino service provider in Bangladesh. This privacy policy describes how we collect, use, disclose, and protect the personal information of our users ("you" or "member").

By registering an account at bj888, using our services, or visiting our website, you accept the terms of this privacy policy. This policy is an integral part of our Terms and Conditions.

This policy applies to all of bj888's digital platforms — including the website, mobile application, and other related services. Protecting your privacy is our highest priority, and we use advanced technology including SSL encryption to keep your data secure.

We collect the following types of information to create and manage your account at bj888. No information is collected unnecessarily.

2.1 Information You Provide Directly

Information you supply yourself during registration or use:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (always stored in encrypted form)
• National ID card or passport details (for identity verification)
• Payment information such as bKash, Nagad, or Rocket account numbers
• Bank account details (for bank transfers)

2.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

• IP address and device type
• Browser information and operating system
• Login time and session data
• Navigation and browsing patterns on the website
• Information collected through cookies and similar tracking technologies
• Game history, betting transactions, and account activity

2.3 Information Received from Third Parties

In some cases we may receive information from third-party payment providers, identity verification services, and anti-fraud systems. This information is used solely to ensure the security of your account.

bj888 uses your personal information only for specific, lawful, and fair purposes. The main purposes for which we use your information are described in detail below.

bj888 takes the highest standard of technical and organizational measures to protect your personal information. Our security framework operates on the following levels:

4.1 Technical Security

• 256-bit SSL encryption is used for all data transmission.
• Passwords are never stored directly — only encrypted hashes are retained.
• Payment information is processed in accordance with PCI DSS standards.
• Firewalls and intrusion detection systems remain active around the clock.
• Regular security audits and vulnerability assessments are conducted.

4.2 Data Retention Period

We retain your information for as long as your account is active. Even after an account is closed, we may retain certain information for a defined period as required by legal obligations, audits, or dispute resolution. Once that period ends, data is securely deleted or anonymized.

The bj888 website uses cookies and similar technologies to improve your browsing experience and maintain service quality.

5.1 Types of Cookies We Use

• Essential Cookies: Required to maintain login sessions, security verification, and core functionality. These cannot be disabled.
• Functional Cookies: To remember your preferences such as language selection and interface settings.
• Analytics Cookies: To understand how our website is being used — this data is anonymized.
• Security Cookies: To detect and prevent fraud and to recognize unusual logins from multiple devices.

You can manage cookies in your browser settings. However, disabling essential cookies may cause some services to not function properly.

bj888 never sells your personal information. We may share information with third parties only in the limited circumstances below and under strict confidentiality agreements:

• Payment Providers: Only the financial information necessary to process transactions with bKash, Nagad, Rocket, and banks.
• Identity Verification Services: With authorized verification partners to complete the KYC (Know Your Customer) process.
• Technology Service Providers: Contracted companies for cloud hosting, data analytics, and cybersecurity services — they operate only under our instructions.
• Legal Obligations: To comply with court orders, lawful requests from law enforcement agencies, or applicable law.
• Corporate Changes: In the event of a merger, acquisition, or asset transfer — however, the acquiring entity must also comply with this privacy policy.

As a bj888 member, you have specific rights over your own personal information. We respect these rights and endeavor to fulfill them as promptly as possible.

To exercise any of the above rights, contact our 24/7 live chat or email us at [email protected]. We generally respond within 30 days.

bj888 is only for individuals aged 21 and above — this age limit is strictly enforced. During registration we collect the information needed to verify your age, and this information is handled with strict confidentiality.

Our system can automatically identify unusual gaming patterns that may indicate problematic gambling behavior. We use this information to provide appropriate support. For more details, visit our Responsible Gaming page.

bj888 reserves the right to review and update this privacy policy as needed. If significant changes are made, we will notify you in the following ways:

• A notice will be displayed on the website.
• A notification will be sent to your registered email address.
• You will be informed of the changes when you log in.
• The date of the policy change will be noted on this page.

If you continue to use bj888 after the changes, it will be assumed that you have accepted the updated privacy policy. However, if you do not agree with any change, please contact us or request that your account be closed.

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our privacy team will get back to you as soon as possible.